Glimsha – Privacy Policy

At Glimsha, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Glimsha.pk.

1. Information We Collect

When you visit Glimsha.pk, we automatically collect certain information about your device, including:

  • Device Information: Web browser, IP address, time zone, and cookies installed on your device.
  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including masked card details or mobile wallet numbers), email address, and phone number.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

  • Communicate with you (Order confirmations, WhatsApp updates).
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our jewelry collections based on the preferences you have shared with us.
  • AI Personalization (New for 2026): We may use automated technologies to suggest products that match your style preferences and past browsing history.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • WordPress/WooCommerce: To power our online store.
  • Courier Partners: We share your name, address, and phone number with services like TCS, BlueEx, or Leopards to deliver your jewelry.
  • Payment Gateways: To process secure transactions via JazzCash, EasyPaisa, or Bank transfers.
  • Marketing: We use Google Analytics and Meta Pixels to understand how our customers use the Site.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by visiting the settings of your social media platforms (Facebook/Instagram).

5. Data Retention

When you place an order through Glimsha.pk, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Security of Your Data

We use industry-standard encryption (SSL) to protect your data during transmission. While no method of transmission over the Internet is 100% secure, we follow all Pakistani electronic transaction ordinances to ensure your sensitive information is handled with care.

7. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

8. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@glimsha.pk or via WhatsApp at +92-XXXXXXXXX.